Motor Claims Executive
Full Time Permanent
Sydney or Melbourne
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At Coverforce, we pride ourselves on our ability to build strong and genuine relationships with our clients and we have been doing so for over 30 years and are continuing to grow.
The role of the Claims Executive works closely with our customers to support them when the unexpected happens, working with the insurer to ensure that the claims process goes as smoothly as possible. This role can be based in Sydney or Melbourne.
About you
- You have at least 2-3 years experience in motor claims
- You have excellent communication skills and are confident relating to customers
- You love providing great customer service and assisting others
- You build strong relationships with others and recognise that this gets things done
- You understand that different customers have different needs and prioritise accordingly
- You want to learn in a growing, diverse organisation where full training is provided
- You're comfortable with computers and learning new systems
About the role
- Receive and review insurance claims
- Respond to claims enquiries
- Liaise with multiple stakeholders as the claim progresses
- Maintain claims notes and files
- Assess and discuss decisions with stakeholders to reach satisfactory outcomes
What you can expect
- Work from home (after training) Mondays and Fridays with Tuesdays to Thursdays in the office.
- Regular social and networking events and activities
- Supportive team culture with ongoing professional development opportunities
- Free travel insurance, JB HIFI discounts, free access to AIA Vitality Program, and more.
- Reward and Recognition through WAY Awards, prizes of up to $300 in value every 2 months.
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